Aware Service Provide a All type Appliance Repair & Service. Creating jobs in the community by hiring veterans, minorities and the unemployed. Provide quality service to the community with affordable rates.

Mission

The primary focus of Aware Service Appliance Repair is to help the community by providing great service at a fair price and still operate a profitable company. Aware Service Appliance Repair will also assist the elderly and low income families with a reduced service rate while giving the same quality service.

Keys to Success

• Keys to success for the company will include:
• Maintaining a reputable and untarnished reputation in the community.
• Quality care.
• Competitive pricing.
• Over 14 years of industry experience with fast, reliable and honest service.

Strong relationships with suppliers that offer credit arrangements, flexibility, and response to special product requirements. Excellent and stable staff, offering personalized customer service. Strong merchandising and product presentation. Good referral relationships with complementary vendors, local businesses, and customers. High customer loyalty among repeat customers. The only real threat for the Company is price pressure due to competition or the weakening market reducing contribution margins.

The major competitive edge that Aware service Appliance Repair will emphasize is the high quality of its customer service. The Company will differentiate itself through the courteousness and good people skills of the owner and technicians, on time arrival, and technicians who are highly knowledgeable of how to efficiently repair the various appliance models.

These efforts will generate good word of mouth among the targeted customer group. As the company grows, special efforts will be devoted to the customer service training of the new employees.